Essay Authors

• Timely payments: A project is not considered to be initiated if the agreed upon / listed payments are not clear.
• Timely communication from the client: We are not bound to respect our Delivery Policy, if required information is not communicated to us in a timely manner. Any delay arising out of such situations cannot be attributed to Essay Authors.
• Completeness of information provided by the client: In case, it is understood that the information provided to us is incomplete and/or complete information/scope of the project (service and/or product) is not provided at the beginning of the project, Essay Authors is not bound to maintain its delivery commitments.
• Change in scope: Essay Authors is not bound to accept a change in scope. However, for any change in scope of the project (service and/or product), there will be additional cost and time involved. Therefore the original time commitment or delivery period will stand void and a new time commitment needs to be negotiated.
• Though, Essay Authors takes complete care of on-time delivery, the same may not be possible in some cases due to unforeseen circumstances. We deeply regret for such unexpected delays and we try to help out our client in all possible ways to cope up with the delay.
• Essay Authors will not make any compensation for the delay of delivery under any circumstances, unless there is a special agreement signed with penalty clause for delay in delivery.

Essay Authors takes every profile very seriously and ensures that the same is handled in a professional manner and the client gets the result as per our promise to him. However, if you are not happy with the outcome and have gone through the dispute resolution process, we shall consider refund requests as per the company’s discretion. As per our fair user policy, If we are unable to deliver the solution within 2 days of committed date, the customer is refunded 70% of his initial amount(provided he has not made any change in requirements
in between). In case the customer has made any changes in requirements, Essay Authors has the whole discretion to decide the new delivery date. Please note that no refunds will be made in any case if the assignment solution has been delivered and the customer is not satisfied. However in that case, the customer can use our revision policy to suggest us some changes in the assignment solution which will be done free of cost.

In case of any failure on part of Essay Authors to honor its delivery policy, Essay Authors’ liability is limited to the value of services and/or products not delivered on the date of escalating the issue to a refund and/or cancellation.

Essay Authors may at any time, without notice to you and at its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Essay Authors websites after any such amendments signifies your acceptance thereof.

If you have questions or suggestions about this delivery policy e-mail us at info@essayauthors.com

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